We require a written email with 30 days in advance to thepowderroomblowdry@outlook.com from the date of your next billing cycle for cancellations. Please note that once you have booked an appointment with us, it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 12 hours before it is scheduled to occur, you will be subject to a penalty of 50% of your estimated total. Please provide a cancellation notice at least 12 hours before your appointment to avoid a cancellation fee. Please note that if you no show to your appointment you will be charged the full estimated price for your booking.